Abacus Tutors – Privacy Policy
At Abacus Tutors of Wokingham we are committed to protecting and respecting your privacy.
This policy explains who we are, what, when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
Any questions regarding this policy and our privacy practises should be sent:
- by email to info@abacustutors.co.uk
- by phone to 01344 862 286
Who are we?
Abacus Tutors provides tuition to students of any age. We are experienced in the provision of Home Education and tailoring lessons to the student’s needs. Indeed, the whole session is monitored for continuous improvement and the feedback provided helps to demonstrate the student’s progression.
Tutors are adaptable and suit their teaching techniques to a student’s learning style. Thus, our tutors will improve your knowledge and understanding, as One-to-one tuition enables a student to progress at their own pace and so improve their confidence. We believe wholeheartedly that nothing breeds success better than success itself. By helping you to attain smaller goals, we will enable you to achieve much bigger goals.
Tutees
How do we collect information about you?
Information is provided to Abacus Tutors of Wokingham by:
- Filling out an enquiry form on the Abacus Tutors of Wokingham website
- Correspondence by phone or email
What information do you provide?
When you submit your details to us, we’ll collect the following information:
- Your name
- Your email address
- Your telephone number
- Your email address
Tutors
How do we collect information about you?
Information is provided to Abacus Tutors of Wokingham by:
- Filling out an enquiry form on the Abacus Tutors of Wokingham website
- Correspondence by phone or email
What information do you provide?
When you submit your details to us, we’ll collect the following information:
- Your name
- Your email address
- Your telephone number
- Your email address
- Qualifications
- References
- DBS number
How and why we use your personal information
We can only use your personal information if we have a proper reason for doing so, e.g.:
- to comply with our legal and regulatory obligations;
- for the performance of our contract with you or to take steps at your request before entering into a contract; or
- where you have given consent.
How long do we keep your personal data?
Whenever we collect or process your personal data, we’ll only keep it for as long as is necessary for the purpose for which it was collected and as required under law
How do we keep your data secure?
We take your privacy and security very seriously, and take appropriate measures to ensure that your data is protected from misuse.
We use the following security measures to protect your data:
- Industry standard secure sockets layer (SSL) technology, to protect personal information, as well as the use of specific logins and secure passwords
- Our web servers and database servers are held in a securely managed data centre and are further protected with a personal firewall and inherent security layers
- firewalls, anti-virus, secure file transfers as used where required
- encryption of emails is used where required
- office security
- access to personal data is granted on an “as-needed” basis
- personal data is stored offline
Who do we share your data with?
In order to provide our services, we share relevant information with our tutors. All of our tutors are trusted and take appropriate measures to ensure your data is secure.
We work with Google Analytics to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
Your rights regarding your personal data
Under data protection laws, you have many rights regarding your personal data which may generally be exercised free of charge. These include the right to:
- require us to correct mistakes in your information which we hold
- require us to delete your personal information in certain situations
- receive a copy of the personal information you’ve provided to us in a structured, commonly-used and machine-readable format
- object in certain situations to our continued processing of your personal information
- otherwise restrict our processing of your personal information in certain circumstances
For full information on your rights, including how and when they apply, please contact us or seek guidance from the ICO.
You can exercise any of these rights by emailing info@abacustutors.co.uk, or by 01344 862 286.
How to delete or modify your personal information
If for any reason you’d like us to delete or modify your data, or opt-out of any communications, you can do this for free. Contact us at info@abacustutors.co.uk and we’ll meet your request within one month.
However, you should be aware that we may not be able to delete your personal data if there is a legitimate reason for us to continue to hold your data; for example, we may continue to hold personal data where we are under a legal obligation to do so.
How to request a copy of your personal information
You can ask us for a copy of the information we hold on you at any time, free of charge, by emailing info@abacustutors.co.uk, or by 01344 862 286.. We’ll respond within one month.
How and when we may change this policy
We will keep this policy under review and any changes made from time to time will be posted on this page. Please check back regularly to keep informed of updates or changes to this privacy statement.